Whether you need a little help or a lot, our team have been trained to support customers experiencing a broad range of financial challenges. We will work with you to explain available options and get you connected with support if you need it, so that you're back on your feet as soon as possible.
As an added bonus, your repayment helps contribute towards providing safe habitat for wildlife and supporting the resources listed below.
We've donated hundreds of financial health books and resources to schools and street libraries around Australia. If you'd like to go into the running to be one of our monthly book prize winners, you can enter below. No strings attached.
At reminda we understand the importance of ensuring that all of our clients, customers and other stakeholders have the ability to raise issues around the way in which we operate. It is important to us that our work is compliant with legislative requirements and meets the expectations of our clients, customers and the community.
We encourage feedback that helps us to continually improve, whether that’s raising opportunities for us to do better or recognising the performance of our team members. We review complaints with care and within 48 hours. For more information about this process please see our Complaints Process Datasheet.
To raise a complaint or provide feedback please contact our People & Process team.
Comprehensive/positive credit reporting is Australia’s relatively new credit reporting system. In simple terms, it means that additional information is now being provided to Credit Reporting Bodies, including consumer credit liability data and repayment history information.
The data allows credit providers to gain a better understanding of your ability to repay credit, which has an impact on approval for loans and potentially the interest rate offered based on your risk profile.
These changes mean consumers have a greater ability to positively influence their credit score.
For more see: Credit Smart - Comprehensive Credit Reporting
growing sustainable partnerships for people & planet
reminda respectfully acknowledges the Darug and Guringai peoples, the traditional custodians of the land on which we work, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.
CFMG PTY LIMITED • ABN 96 003 241 389
CAPI Licence 411563924 • ACDBA Code of Practice