Jul 4, 2017 • #communication
Conscious listening is becoming a forgotten art. If we can’t train ourselves to actively listen to our customers, colleagues, suppliers, friends, family members or anyone else, how can we hope to understand them?
The fact is, it’s getting harder to listen. As a society, we are bombarded with sensory data from all manner of channels and wigits, which has reduced our ability to notice and appreciate things in life that are quiet or subtle. It has driven us to need constant stimulation, made us impatient and fostered a ‘cult of self’ mentality, encouraging an inflated sense of our own self-importance. Compounding this, we are no longer reliant on listening as a significant mode of recording information, and most schools don’t teach it. In summary, our cultural landscape places very little value on listening as a skill, and we are not being taught otherwise.
Most literature available recommends a 2-phase approach, which is to a. practice listening exercises, and b. adopt a best practice approach to the listening process.
1. Listening exercises help to re-calibrate your body’s ability to appreciate the subtle sounds, they can include:
2. Best practice listening process:
In summary, if you are setting personal development goals for FY2018, spare a thought for including one on actively working on becoming a conscious and engaged listener. Everyone will thank you for it!
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reminda respectfully acknowledges the Darug and Guringai peoples, the traditional custodians of the land on which we work, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.
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